Coming straight to the points, here are my answer to the last 3 questions
1. During my time at Infinix Mobile, there were admins above me who had no formal authority over my daily work, but I still followed their guidance. I first joined as a trial moderator, and whenever members asked technical questions, I often looked to the admins for help. I wasn't not aware about much technical stuff in the community at that time, so when members asked detailed questions about processors, specifications, or troubleshooting, I usually checked with the admins first. They had much deeper knowledge and experience than me, and their authority came from that expertise rather than any power over me.
2. I got the friendly balance wrong when I was a trial moderator. I tried to be too friendly and sometimes gave members extra chances when they broke community rules. Looking back, I think I was trying too hard to keep everyone happy. I also noticed that people started expecting exceptions instead of following the rules. That experience taught me that being respectful is important, but rules only work when they are applied consistently to everyone.
3. At Infinix Mobile, I had some authority simply because I was part of the moderator team. Users saw my badge and trusted my answers before I had fully earned that trust. To turn that into real authority, I focused on helping people whenever I could. I created content, moderated posts and comments, answered questions in DMs, and tried to support new members. I would often visit posts from new users and leave guidance in the comments to help them improve and feel welcome. It wasn't something that put me in the spotlight, but I wanted new users to have a better experience in the community and to let them know that someone was willing to help them genuinely.